No refunds after access is given. Our courses are digital and access is delivered right after payment, so all sales are final once your access link has been sent.
When we do refund
You get a full refund in these cases:
- Your payment went through, but you didn’t get course access within 24 hours and we couldn’t fix it.
- You were charged twice for the same course.
- You were charged more than the price shown at checkout. We refund the extra amount.
When we don’t refund
- You have received your access link, whether or not you have started the course.
- You changed your mind, or you don’t have time to finish the course.
- You missed a live class.
- Your access was removed for sharing your login or the course material (see Terms & Conditions).
How to ask for a refund
Email support@jagnyashree.com within 7 days of your payment. Include your name, the email you used at checkout and your Razorpay payment ID. We reply within 2 working days.
Approved refunds go back to your original payment method through Razorpay, usually within 5 to 7 working days.
Cancellation
Access is sent within minutes of payment, so an order can’t be cancelled once the access link has been sent. If we cancel a live class, we’ll reschedule it and email you the new date.